The following are hours-of-operation for telephone support and sales inqueries. Please note that e-mail/ticket support is available everyday from 9AM until 9PM. Telephone support is not open on holidays.

Customer support over the telephone is only available to Deluxe members and customers who have purchased a telephone support package (below). Log into your Ascad Networks account and click on "Telephone Support" for additional information.

The following is our list of telephone support packages. These packages are designed for users wishing to receive customer support by telephone rather than through the standard support ticket and email methods. Telephone support is quicker than other methods and users purchasing a telephone support package receive priority status for all support issues. If you wish to purchase a telephone support package, please select that which best reflects your needs from the list below and click "Add to Cart".