Article Information
Article ID
c4zS6Ev
Category
Support System
Created
12th October, 2006 1:04 AM
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Knowledgebase Article
Tickets cannot be accessed or posts are missing
  • Ensure that permissions are set properly on all files AND folders. All *.pl files should be CHMOD 755, all other files and folders CHMOD 777.
  • Ensure that the following folders all appear within your "tickets" folder:
       - /tickets/backup
       - /tickets/closed
       - /tickets/notes
       - /tickets/open
       - /tickets/posts
       - /tickets/surveys
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