When creating a form to be handled by Form Processor Gold, please keep all of the following information in mind:
When you use the “Process code” option for a form, you must customised the type, size, and style of each field. For example, a default may appear as follows…
<input type="type here" name="name" size="if applicable" style="if applicable">
…you may want to change it to the following…
<input type="text" name="name" size="25" style="font-family:arial;font-size:12px;">
Do not put spaces within the names of fields when you are creating a form. Doing this may cause errors when processing the form.
Field names are case sensitive, therefore if you add a field as “NaMe”, you cannot create the following tag within a form’s HTML:
<input type="text" name="name">
Instead, the field would have to appear as follows:
<input type="text" name="NaMe">
Do not forget to place the hidden form ID field on all forms that you create in the following manner:
<input type="hidden" name="id" value="ID Number of the form goes here…">
You can find a form's ID by ticking the form's checkbox in the program's control panel and then by clicking "View".
Please contact customer support if you continue to experience problems after ensuring that the above has been met.
