Below is a walkthrough of the Support System live demonstration which is intended to provide an interactive experience with the program's features.
Click here to view the program's owner's manual (PDF/65 Pages).
All administrative functions over the program's functions and options are controlled from the administrative control panel. To access and experience usage of the Support System control panel, please click the link provided above. A sample administrator has been set up under the username of admin and password of pass.
To view a sample company helpdesk with links to all of the program's functions, please click the above link.
A sample ticket creation page displaying the different aspects of the versatile Support System ticketing system. Once you have created a ticket, we recommend entering the control panel in order to view the support staff ticket reply screen.
Allows you to access and test the Live Chat system of Support System. Once you have created a live support session, we recommend entering the control panel in order to view the support staff chat window.
Example of a formatted frequently asked questions database that can be created using Support System. A comparison between the support staff F.A.Q. browser and the formatted version can be seen by entering the control panel while browsing the database. Also feel free to add your own entry!
Example of a formatted knowledgebase that can be created using Support System. A comparison between the support staff knowledgebase manager and the formatted user version can be seen by entering the control panel while browsing the database. Also feel free to add your own entry!